TERMS & CONDITIONS + PRIVACY POLICY

Terms and Conditions

Driven By Dezign / DBD Rentals
Effective Date: January 2025

Important Notice

THESE TERMS AND CONDITIONS INCLUDE A DISPUTE RESOLUTION CLAUSE THAT AFFECTS YOUR RIGHTS. PLEASE READ CAREFULLY.

1. Intellectual Property

All content published on this Site—including text, logos, images, graphics, documents, and downloadable files—is the property of Driven By Dezign LLC / DBD Rentals. You may not reproduce or distribute our content without written permission.

2. Sale of Services

Our Site offers the following services:

    • Car Rentals

    • Add-on rental services (delivery fees, late return fees, cleaning fees, mileage overages, etc.)

Services must be paid in full when booked unless otherwise stated.

We make every effort to ensure descriptions and images are accurate; however, we do not guarantee complete accuracy. All rentals are made at your own risk.

We reserve the right to modify or cancel any booking. If a cancellation is necessary after payment has been processed, a full refund will be issued. You are responsible for monitoring your payment method to confirm receipt of refunds.

3. Third-Party Services

Our Site may link to or integrate with third-party services, including:

    • Turo

    • Wheelbase

    • Payment processors

    • Insurance verification systems

We are not responsible for third-party content, accuracy, or policies.

4. Payments

We accept the following payment methods:

    • Credit/Debit Cards

    • PayPal

    • Turo platform payments

    • Wheelbase payment system

By providing payment information, you authorize us to charge your selected method.
We may cancel or reverse a payment if fraud or violations are suspected.

5. Consumer Protection Law

If consumer protection laws apply in your state, those laws override any conflicting terms stated here.

6. Links to External Websites

Our Site may contain external links. We are not responsible for content, privacy practices, or security on third-party websites.

7. Limitation of Liability

Driven By Dezign LLC, its owners, employees, and affiliates are not liable for:

    • Damages

    • Claims

    • Losses

    • Legal fees

    • Vehicle incidents

    • Mechanical failures

    • Delays or disruptions

arising from the use of our Site or rental vehicles.

8. Indemnity

You agree to indemnify and hold harmless Driven By Dezign LLC from any claims or damages resulting from:

    • Use of our Site

    • Vehicle rentals

    • Violation of these Terms

    • Violation of Turo or Wheelbase Terms

9. Governing Law

These Terms are governed by the laws of the State of Alabama.

10. Dispute Resolution

If a dispute arises, both parties agree to attempt informal resolution first.

If unresolved, the matter will be submitted to non-binding mediation.

Either party retains the right to pursue:

    • Small Claims Court actions

    • Injunctive relief

    • Intellectual property claims

11. Severability

If any term is found invalid, the remaining sections remain in effect.

12. Changes to Terms

We may update these Terms as needed. Updates will be posted on this Site and may be emailed when appropriate.

13. Contact Information

Driven By Dezign / DBD Rentals
📧rentals@drivenbydezign.com
📞 (334) 403-8118
📍 Alabama, USA

Privacy Policy

Effective Date: January 2025

This Privacy Policy outlines how we collect, use, store, and protect your information.

1. Purpose

This Privacy Policy explains:

    • What personal data we collect

    • How we use your data

    • Who has access to it

    • Your rights

    • Our cookie policy

2. Consent

By using our Site, you agree to:

    • This Privacy Policy

    • The collection and use of your data as described

3. Data We Collect

We only collect information necessary to provide services.

Data provided directly by you:

    • Name

    • Email address

    • Phone number

    • Insurance information (if required)

    • Auto-filled form data

    • Booking details

Collected through:

    • Contact forms

    • Chat widgets

    • Booking systems

    • SMS opt-in

    • Wheelbase / Turo integrations

4. How We Use Your Data

Your data may be used for:

    • Responding to inquiries

    • Confirming bookings

    • Sending updates or reminders

    • Insurance verification

    • Customer service

Your data will not be used for any purpose not stated in this Policy.

5. Who Has Access

Internal Access

Employees or contractors who need this information to provide services.

Third-Party Access

We may share limited data with:

    • Turo

    • Wheelbase

    • Facebook (for advertising)

    • Payment processors

Only the minimum necessary information is shared.

6. SMS Opt-In Terms

By submitting your phone number, you consent to receive SMS messages from Driven By Dezign / DBD Rentals related to:

    • Rental updates

    • Booking confirmations

    • Promotions

    • Customer support

You understand that:

    • Standard message/data rates may apply

    • You can opt out at any time by replying STOP

    • Automated messaging may be used

    • Consent is not required to use our services

7. Other Disclosures

We do not sell or share your information unless:

    • Required by law

    • Needed for legal proceedings

    • Necessary to protect our rights

    • In the event of a business sale or transfer

8. Data Retention

Data is kept only as long as necessary to provide services.
If data must be stored longer, you will be notified.

9. Security

We use secure servers and encrypted systems to protect your information.
However, no system is fully secure, and we cannot guarantee absolute protection.

10. Children Under 13

We do not knowingly collect information from children under 13.
If such data is discovered, it will be deleted promptly.

11. Your Rights

You may request:

    • Access to your personal data

    • Corrections to your data

    • Deletion of your data

Email: rentals@drivenbydezign.com

12. Do Not Track (DNT)

We do not track users across third-party websites and do not respond to DNT browser signals.

13. Opt-Out Options

You may opt-out of:

    • SMS marketing: reply STOP

    • Email marketing: click “unsubscribe”

    • Data deletion: email your request

14. Cookie Policy

Our Site uses:

Analytical Cookies

To improve site performance and user experience.

Third-Party Cookies

For advertising and analytics (e.g., Facebook, Google).

You may disable cookies in your browser settings.

15. Policy Updates

We may update this Privacy Policy at any time. The Effective Date will always reflect the most recent version.

16. Contact Information

Driven By Dezign / DBD Rentals
📧 rentals@drivenbydezign.com
📞 (334) 403-8118
📍 Alabama, USA